Customer First: Optimizing Customer Experience through Modernized Quality Assurance Case Story Context Objective Quality Assurance (QA) Programs Ensure Better Service Delivery Cognosante is modernizing the customer experience (CX) by delivering technology-forward solutions that help people connect with vital services and programs. Bolstered by J.Lodge, a wholly owned subsidiary and the first U.S.-based third-party Quality Assurance […]
Cognosante and Consensus Cloud Solutions, Inc. (NASDAQ: CCSI), the exclusive partnership for federal Enterprise Cloud Fax (ECFax) services, today announced the successful implementation of the government cloud faxing solution at VA facilities across five Initial Operating Capability (IOC) sites across the country. The sites, which were activated over a three-month period, include more than 40 […]
A Conversation with Erick Peters, CTO, and Jackie Ackerman, VP Data and Analytics Cross-agency collaboration is crucial to solving public health challenges. How can data insights empower government healthcare agencies deliver improved citizen services? On Forum’s “Keeping IT Brief” podcast, Erick Peters, Cognosante’s Chief Technology Officer, and Jackie Ackerman, Vice President, Data and Analytics, discuss […]
Sign Me Up: How Program Integrity Puts Consumers First in the Nation’s Health Insurance Exchanges Case Story Context The Nation’s Healthcare Marketplace Required Operational and Oversight Support The Affordable Care Act (ACA) allows uninsured Americans to obtain health coverage through one of three ways: the Federally Facilitated Exchange managed by the Department of Health and […]
Cognosante is proud to be Certified™ by Great Place To Work® for the fourth year in a row. The prestigious award is based entirely on what current employees say about their experience working at Cognosante. This year, 89% of employees said it’s a great place to work – 40 points higher than the average U.S. […]
As reported by G2Xchange, Cognosante has been awarded a $189M task by the U.S. Department of Veterans Affairs to provide Transformation Twenty-One Total Technology Program (T4NG) cloud operations and migration services.T4NG is an enterprise contractual solution covering a wide range of Information Technology (IT) and Health IT services, including program management and strategic planning, systems […]