JUVO

Organizations require customer focused solutions that solve root problems without sacrificing time, compliance, or stakeholder support.

JUVO combines Human Centered Design with Lean principles and agile processes to realize innovative customer journeys that deliver results. With JUVO, problems are solved strategically and proactively.

Our Approach

Discover – Define – Ideate – Prototype

JUVO provides an easy, quick, and convenient way to solve customer problems by unleashing creativity to solve today’s most critical business challenges. Inspired by the Latin word Juvo—meaning to aid, assist, support, serve, delight, and gratify—we help ensure ideas resonate with customers.

How does it work? Our process prioritizes the needs of the end user as the north star that guides the creation of innovative solutions, in which we examine the customer experience and help test and iterate in real-time. JUVO leverages a Design Thinking Framework to help organizations quickly define root problems, analyze them, and create innovative solution prototypes. We research, collaborate, and test before implementation to minimize budget waste and make the best use of resources.

Minimize Risk. Maximize Investment.

JUVO disrupts the status quo

Optimize service to constituents using this user-centered approach. JUVO provides the tools needed to test, validate, and quickly implement solutions – making the traditional, lengthy consulting engagement model a thing of the past.

JUVO is customizable

Human-centered design draws from understanding and addressing the unique needs, preferences, and behaviors of individuals. By prioritizing empathy and engagement with end-users throughout the design process, practitioners can tailor solutions to fit diverse contexts and user experiences.

JUVO is flexible and adaptable

JUVO’s iterative adaptability ensures responsiveness to evolving user needs and changing environments. Ultimately, human-centered design empowers designers to create solutions that resonate deeply with the end users they serve.

JUVO Services

Solutioning

We help identify and validate a problem, then work to uncover a solution that meets user needs. Through service blueprints and journey mapping, we help create and implement a user-centered solution that meets the mark every time.

Sprints

Our team turns existing ideas and solutions into realistic prototypes by gathering end-user feedback and requirements designed and conducted during project sprints.

Consulting

We help organizations design solutions, putting the user experience at the center of every effort. Leveraging the entire design thinking methodology across interdependencies often results in undiscovered efficiencies and other value-adds.

“JUVO has helped my team turn our big-picture ideas into realistic, actionable plans. We’ve received great feedback from our client on how we are being more proactive. There is a lot of appreciation for ‘thinking outside the box’ when tackling challenges that arise.”

Annie, Senior Delivery Lead

“JUVO expands your mind and opens you up to new possibilities and ideas for your day-to-day problems. It allows you to deal with a variety of business problems and create effective and viable solutions using creative problem-solving.”

Colin, VA Agent

“The JUVO team and process are fun (yes, that’s right, fun!) and engaging and can open your eyes to a creative world of innovative business solutions. The result of our JUVO experience provided us with out-of-the-box resolutions as well as a detailed blueprint for short and long-term implementation goals.”

Katy, Senior Consultant

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