Whether we are modernizing systems, enabling greater access to public services, or delivering mission-critical programs, we innovate with purpose ā touching the lives of millions of people.
How can government organizations best leverage data to respond to the current business environmentāand see whatās coming ahead? Data is most useful when it empowers people to make informed decisions. We turn mountains of structured and unstructured data into usable insights that drive missions forward.
Our expertise is the ability to analyze, organize, optimize, and secure the most complex data across systems and domains to solve real problems. Whether weāre interconnecting vast amounts of information about end users and customers, building an integrated platform for supply chains, or ensuring data flows for geospatial intelligence, we offer more than just dashboards. We deliver insight from data, empowering decisions on the most critical challenges.
How can systems and people be protected without sacrificing the flow of information? Digital modernization creates both opportunity and risk, particularly when critical systems or sensitive data are at stake. A sound IT modernization strategy, along with a deep understanding of regulatory compliance and data privacy, moves information swiftly to authorized users, while safeguarding it against risks and threats.
Whether weāre protecting health data on state health information exchanges, ensuring Veterans get access to healthcare, or helping sensitive information move through classified systems, we make infrastructure and data work for all stakeholdersāsafely and securely.
How can program execution be measured and improved using structured approaches? Effective IT modernization is thoughtfully managed, using transparent, repeatable quality processes and cost control. We deeply understand and operationalize quality best practices, such as the Project Management Instituteās A Guide to the Project Management Body of Knowledge (PMBOKĀ®), Capability Maturity Model Integration (CMMI) appraisals, and a comprehensive suite of certifications from the International Organization for Standardization (ISO).
Going beyond industry standards, we apply our robust, internal operational and engagement model, COMPASSā¢, that maps practices to measurements to ensure excellence through Service Level Agreements.
How can public entities bridge the delta to digital transformation? Modern infrastructure requires more than speedāit requires velocity in a strategic direction, bolstered by robust governance. Cognosante accelerates organizationsā large-scale digital modernization initiatives for some of the most complex environments.
In all program deliverables, we maximize IT investments and deliver value for customers, applying industry-leading processes, such as our Modern Software Factory approach and ISO 20000 and IT Infrastructure Library (ITIL v4) frameworks. Whether weāre facilitating agenciesā transition to cloud for faster user functionality, integrating systems to improve Veteransā access to care, improving a utilityās system availability and response time, or using Robotic Process Automation (RPA) and Site Reliability Engineering to reduce cost and inefficiencies for public service delivery, we deliver value, quality, and functionality that modernizes the IT and business environment.
How can public programs deliver seamless access to healthcare services, so people live healthier, happier lives? Healthcare solutions involve complex data and workflow challenges, with incredibly high human impact. From our earliest days as a health IT company, weāve solved the most difficult technical problems for the benefit of real people.
Whether weāre helping people enroll in health insurance, receive quality care faster from a community healthcare provider, or helping prevent patient harm in healthcare environments, we overcome challenges with a deep sense of passion and empathy. We donāt use technology for the sake of itāwe apply solutions to create positive outcomes and a healthier tomorrow for all.
How can the customer experience be designed for optimal engagement, less friction, and high performance? All solutions and services should begin and end with the customer in mind. Whether we’re helping people enroll in public services, designing systems to help Veterans get access to healthcare, or optimizing customer experiences through modernized quality assurance, we believe that human interaction is what matters most.
Our technology-agnostic approach to solution design brings the right solutions and processes to bear to maximize the customer experience. Every time.