Cognosante maintains the availability, usability, and dependability of the GETS system through:
Mission-First Culture: Cognosante recruits for mission-passion. Many of our GEOINT IT professionals have been with the program in various capacities for decades and feel a strong connection to the work they do. This tenured team is dedicated to achieving program results and understands the very real consequences of outages that compromise the success and safety of the intelligence analysts they support.
Program Management Excellence: The 24/7 environment requires near-constant uptime. Maintenance updates must be carefully scheduled, and unplanned events must be resolved quickly to maintain continuity of operations. Our program management rigor and dedication to the mission has enabled the team to maintain a highly available environment, and quickly and creatively address challenges when they arise.
Process Rigor: Maintaining Authority to Operate (ATO) in this dynamic environment requires careful planning and execution. Cognosante’s rigorous process controls, change management processes, and thoughtful staffing have enabled the team to complete the actions needed to maintain ATO without disrupting mission-critical work.
Forward-Focus: The GETS solution is currently used by GEOINT analysts in several locations across the United States and overseas. The legacy platforms vary considerably by site, creating differences in interface and functionality. By considering program needs strategically, we have developed a solution that will unify the platform across sites, creating a more consistent experience and functionality for analysts, regardless of their location.
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