Improve the Citizen Experience While Reducing Administrative Costs

Secure, cloud-hosted document submittal through Enterprise Cloud Fax (ECFax)

For agencies still managing slow, costly, manual, or semi-automated faxing processes or multiple electronic faxing solutions, ECFax Services offers a unified, secure, cloud-based managed service solution that benefits agencies, administrators and ultimately citizens.

Built with a human-centered design approach, ECFax simplifies fax services, improves the user experience, provides secure data transfer for PHI/PII and reduces administrative costs. By unifying the fax process, agencies have more control over their fax data transfer processes. The service eliminates the need to manage multiple vendors and offers a 24/7 state-of-the-art faxing capability with 24/7 help desk support.

Scalable, Transparent, and Secure


Hosted on Amazon Web Services GovCloud, ECFax scales on-demand to hundreds of millions of pages per month through auto-scaling and elastic load balancing.


Performance dashboards provide visibility into service usage and operational status, which allows for near real-time production metrics.


ECFax and add on components have been tested to meet the most important security and quality assurance protocols for data protection‚ÄĒincluding FIPS 140-2 and PCI-DSS. FedRAMP High authorization is currently in process with the FedRAMP Program Management Office.

Additional Benefits

ECFax Services was specifically developed for government agency use in the cloud. Additional benefits include:
  • Accessible via AWS GovCloud
  • Integrates with other applications via API
  • Supports IDP-initiated SSO for authentication
  • Section 508 Compliant
  • Standardization across multiple locations

From the Experts in Government
Digital Transformation and Digital Cloud Fax

ECFax Services is offered through Cognosante and features the leading digital cloud fax platform from Consensus Cloud Solutions.

Our team brings a decade of experience with complex government IT implementations, leveraging expertise in cloud, federal security requirements, and human-centered design to create a solution that maximizes value to our customers.

Cognosante and Consensus together provide digital faxing in the cloud ‚Äď enabling all government agencies to increase efficiencies and improve operational workflows by eliminating paper-fax processing and the need for outdated fax machines and costly supplies.

See your Cognosante account manager for more details.

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