Improve the citizen experience while reducing administrative costs

Secure, cloud-hosted document submittal through Enterprise Cloud Fax (ECFax)

For agencies still managing slow, costly, manual, or semi-automated faxing processes or multiple electronic faxing solutions, consider leveraging ECFax ‚Äď a unified, secure, managed service solution that benefits agencies, administrators and ultimately citizens.

Built with a human-centered design approach, ECFax simplifies fax services, improves the user experience, provides secure data transfer for PHI/PII and reduces administrative costs. By unifying the fax process, agencies have more control over their fax data transfer processes. The service eliminates the need to manage multiple vendors and offers a 24/7 state-of-the-art faxing capability with 24/7 help desk support.

Scalable, transparent, and secure


Hosted on Amazon Web Services GovCloud, ECFax scales on-demand to hundreds of millions of pages per month through auto-scaling, CloudFormation and elastic load balancing.


Performance dashboards provide real-time visibility into service usage and operational status.


ECFax components have been tested to meet the most important security and quality assurance protocols for data protection‚ÄĒincluding ISO-27001, FIPS 140-2, and PCI-DSS. ECFax is currently In progress for a FedRAMP authorization, and an Agency Authority to Operate (ATO) was received on 9/8/22.

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