Mature managed services leverage shared infrastructure and business processes to deliver secure, scalable outcomes at reduced cost. We provide mature cloud operations, business as a Service (XaaS), financial operations, Service Level Agreement or Operational Level Agreement (SLA/OLA) transparency and compliance, comprehensive support services, and outsourced operations to maximize business value.
Journey to the Cloud: HealtHIE Nevada Case Story Program Overview HealtHIE Nevada enables statewide health information exchange, which provides patients and providers with better care coordination, improved patient safety, and lower costs. More about HealtHIE Nevada: HealtHIE Nevada is a private, nonprofit, community-based Health Information Exchange (HIE) dedicated to connecting health care organizations by managing […]
Establishing a Provider Directory API: Pennsylvania Patient and Provider Network (P3N) Case Story Program Overview The Pennsylvania Patient and Provider Network (P3N) hub enables statewide health information exchange, which provides patients and providers with better care coordination, improved patient safety, and lower costs. More about P3N: The Pennsylvania eHealth Partnership is responsible, under Act 76 […]
High Availability Access to Care: Community Care Referral and Authorization Case Story Program Overview The Department of Veterans Affairs (VA) is a leader in healthcare modernization, leveraging best practices in organizational change, information technology, and consumer engagement to revolutionize the healthcare experience for our Nation’s Veterans. One of its many successes is the Community Care […]
Customer First: Optimizing Customer Experience through Modernized Quality Assurance Case Story Context Objective Quality Assurance (QA) Programs Ensure Better Service Delivery Cognosante is modernizing the customer experience (CX) by delivering technology-forward solutions that help people connect with vital services and programs. Bolstered by J.Lodge, a wholly owned subsidiary and the first U.S.-based third-party Quality Assurance […]
Cognosante, a mission-driven technology company, announced it was awarded a contract under the Department of Veterans Affairs Remote Patient Monitoring – Home Telehealth (RPM-HT) Program. As one of four awardees on this $1 billion contract, Cognosante and teammate AMC Health will continue to provide products and services for the RPM-HT program over an eight-year period […]
Building High Reliability in Healthcare Organizations through Executive Leadership Coaching Case Story Context Helping the Veterans Health Administration Transform into a High Reliability Organization The foundation of High Reliability Organizations (HRO) in healthcare relies on leadership commitment, a culture of safety, and continuous process improvement. As a result, HRO enables healthcare organizations to maintain a […]