Insights from the minds at Cognosante
Redefining the Customer Experience in a Post-Pandemic World
The onset of COVID-19 significantly increased our dependence on technology and changed the way people expect to connect and interact with vital government services and programs. Establishing connections and engaging through a screen transformed the customer experience (CX) for most industries – particularly healthcare. As the leader of our CognoConnected business sector, Cognosante President James Gordon […]
Operationalizing the Interoperability Work of the DaVinci Project
Cognosante’s experts in standards development are helping advance the goals of interoperability by ensuring that all the connections are in place for data to get from place to place with the correct contextual understanding. Our technologists are looking to the future and thinking about how advances in things like machine learning can help us gain value from the mountain of data we receive. Our privacy experts are ensuring […]
Expert Insights: Applying Cognosante Interoperability Innovations to Healthcare
In today’s digital world, organizations have vast amounts of data at their fingertips. This is especially true in the healthcare industry, which over the last 20 years has evolved from a disjointed paper-based system into one with continually evolving and improving data interoperability. Clinical data, claims data, administrative data, and information collected through smartphones and other personal medical devices are […]
Do Your Part. #BeCyberSmart
Did you know October is Cybersecurity Awareness Month? This year’s theme, Do Your Part. #BeCyberSmart encourages individuals and organizations to own their role in protecting their part of cyberspace, stressing personal accountability and the importance of taking proactive steps to enhance cybersecurity. We gathered additional insights from Cognosante’s Chief Privacy and Security Officer, Steve Gantz […]
August Quality Performance Metrics
Congratulations, Performance Center and Program Staff on the following Quality Performance Scores in August: Quality Objective 1: Client facing project governance activities are conducted according to policy. Target: 98% of reviews are completed as planned. Actual: We met this objective at 100%! Quality Objective 2: Action plans are in place for projects in red status. Target: 100% of […]
Ensuring Patient Privacy in an Interoperable World
Interoperability requires a holistic approach. For the American health care system to reap the benefits of full health information exchange, solution providers must apply our expertise to every aspect of data transmission. Proven by our involvement with the Da Vinci Project, we are committed to infusing data protection into the development of data standards to ensure privacy concerns are assessed early and often. We also ensure that patients and organizations can trust that the data being shared […]
