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How Telehealth Solutions Offer Choice and Foster Holistic Patient Care

Telehealth makes high quality healthcare available as an alternative to traditional face-to-face clinical care–revolutionizing healthcare delivery around the world.     Cognosante delivers telehealth solutions to some of the largest healthcare systems in the world. Our telehealth solutions advance healthcare missions for both Federal and state organizations by considering the holistic needs of patients, helping provide the right care at […]

Optimizing Customer Experience through a Modern Approach to Quality Assurance

The Context Cognosante is reimagining the customer experience (CX) through its dedicated CognoConnected business sector, which delivers technology-forward solutions to help people connect with vital services and programs. These CX solutions are bolstered by J.Lodge, a wholly owned subsidiary that specializes in delivering actionable insights from customer interactions. J.Lodge is the first U.S.-based third-party Quality […]

Creating Safer Healthcare for Patients Using High Reliability Principles

In observation of Women’s History Month, we’re pleased to feature Wanda Jenkins, MS, RN, and Senior Program Manager and Executive Leader Coach for Cognosante’s High Reliability Organization (HRO) Support team. A retired Army nurse with over 37 years of clinical experience, Wanda shares her perspective on how applying the principles of HRO helps government health […]

Cognosante’s Customer Experience Business Sector Awarded $26 Million CMS No Surprises Help Desk Contract

Cognosante’s customer experience (CX) business sector, CognoConnected, has been awarded the No Surprises Help Desk (NSHD) contract by the Centers for Medicare & Medicaid Services (CMS). The three-year contract consists of a base year and two option years with an approximate value of $26 million. Cognosante will support CMS’ implementation of the No Surprises Act […]

Increasing Health Equity through Patient Empowerment and Access to Care

Yolanda Curtis is General Manager for Cognosante’s Health and Interoperability business unit. She leads complex programs that help Federal and state government health agencies deliver on their missions to serve American citizens.   This Black History Month, highlighting Black Health and Wellness, Yolanda shares her perspective on how health equity and access to healthcare can better […]

Cognosante Teams with ViTel Net and is Selected as a Supplier for Georgia’s Statewide Telehealth Products & Services Contract

Cognosante, a mission-driven technology company, and strategic teammate ViTel Net, a leading national telehealth solution provider, have been selected by the Georgia Department of Administrative Services, State Purchasing Division, as a supplier on the statewide Telehealth Products and Services contract. Under the contract, the team will provide telehealth solutions for state and local government entities, […]