Cognosante's Work in Action

Building High Reliability in Healthcare Organizations through Executive Leadership Coaching

The Context The foundation of High Reliability Organizations (HRO) in healthcare relies on leadership commitment, a culture of safety, and continuous process improvement. As a result, HRO enables healthcare organizations to maintain a constant focus on preventing errors to achieve the goal of zero preventable harm. HRO principles originate from high-risk environments such as aviation […]

Helping the Military Health System Put Research into Practice through Knowledge Translation

Cognosante helps government healthcare agencies close the gap between knowledge and clinical practice by synthesizing the latest in medical research, disseminating it to the healthcare community, and integrating it into patient care.   In honor of Military Appreciation Month, Faye Curran, PhD, Program Manager of Cognosante’s Knowledge Translation portfolio, discusses how her team is using knowledge translation […]

Supporting the Army Warfighter through Enterprise Architecture Operations

Cognosante supports the US Army Intelligence and Security Command (INSCOM) Integrated Geospatial Intelligence (GEOINT) Enterprise Architecture operations. Since 2021, our enterprise IT and management support has helped INSCOM focus on providing critical intelligence, security, and operational support to the Army.  In this interview, in honor of Military Appreciation Month, Courtney Priester, Program Manager for Cognosante’s GEOINT- Enterprise Architecture (IGE-A) […]

How Telehealth Solutions Offer Choice and Foster Holistic Patient Care

Telehealth makes high quality healthcare available as an alternative to traditional face-to-face clinical care–revolutionizing healthcare delivery around the world.     Cognosante delivers telehealth solutions to some of the largest healthcare systems in the world. Our telehealth solutions advance healthcare missions for both Federal and state organizations by considering the holistic needs of patients, helping provide the right care at […]

Optimizing Customer Experience through a Modern Approach to Quality Assurance

The Context Cognosante is reimagining the customer experience (CX) through its dedicated CognoConnected business sector, which delivers technology-forward solutions to help people connect with vital services and programs. These CX solutions are bolstered by J.Lodge, a wholly owned subsidiary that specializes in delivering actionable insights from customer interactions. J.Lodge is the first U.S.-based third-party Quality […]

Creating Safer Healthcare for Patients Using High Reliability Principles

In observation of Women’s History Month, we’re pleased to feature Wanda Jenkins, MS, RN, and Senior Program Manager and Executive Leader Coach for Cognosante’s High Reliability Organization (HRO) Support team. A retired Army nurse with over 37 years of clinical experience, Wanda shares her perspective on how applying the principles of HRO helps government health […]