Military Readiness Requires Mission Focus
and a Supportive MilLife

Service members and their families count on us to be there when it’s needed most. Our Veteran, military reserve, and National Guard employees bring shared values and perspective to the work we do to support the military mission.

Cognosante Supports the Military Community through Program Efforts and Career Opportunities

Veterans are able to access healthcare in their communities with Cognosante’s solutions support.

Case Story

Military and Veterans' healthcare teams are creating safer patient outcomes through Cognosante’s leadership coaching.

Case Story

U.S. Army intelligence operations are able to make decisions faster with Cognosante IT and program support.

Case Story

Veterans and people with disabilities continue to serve the mission through career opportunities with Cognosante.

Our Commitment to Veterans

MilLife Matters: Providing the Highest Quality Customer Experience for Those Who Serve

Military families face complexities that require a customized approach when providing resources that matter. Cognosante stands ready to support.

Our dedicated team recognizes the diverse needs of the military community. To support their needs and ensure readiness, we proudly deliver programs for the U.S. Veterans Administration (VA) and the Veterans Health Administration (VHA).

Multi-channel Contact Center Customer Experience (CX) Solutions

Military families are connected to resources leveraging AI-enhanced, data-driven information and care, 24/7, 365 days a year. We deliver services conveniently online, through chat, video, phone, and email. Always customer-first, we quickly adapt and scale to changing requirements.

Human-centered
Design
and Approach

Creative approaches are unleashed to solve highly complex problems quickly. As a trusted team member, we’re skilled at getting to core issues and applying the best technology and process resolutions.

Life, Health,
Wellness, and
Non-medical Advisors

Highly trained counselors and customer care agents are available to advise families on a wide range of life situations and challenges. The Cognosante team includes experts at identifying and facilitating access to resources, including but not limited to services’ enrollment assistance, financial and legal information, and crisis-counseling.

At Cognosante, We Transform Lives Through Mission-driven Solutions

The total wellness of service members and their families has a direct impact on operational and warfighter readiness. We care deeply about military families and providing access to resources that empower the ability to thrive. With expertise gained from real-world program deployments serving the military and Veterans, our solutions consider the complete life experiences of the military community.
Customer Needs Come First
Military families deserve care from a team that understands MilLife and who are consistently rated superior for service quality. Such A-team level care means we deliver on our word and promote transparency, because our people are passionate about serving.
Innovation is About People and Technology
Innovative solutions begin with an innovative culture. While our origins are as a technology solutions company, serving people's needs is at the heart of our solutions. We solve problems by nurturing diverse thinking, applying human-centered design principles, and cultivating skilled talent and experts from a variety of fields.
Success is Measured by Improvement to People’s Lives
Making life better for everyone is what drives us. Our team infuses best practices and continuous innovation into everything we do, from successful integrations to process improvements. Active-duty military, their families, Veterans, and the general public can live better lives, as a result.
Military healthcare teams are creating safer patient outcomes through Cognosante’s leadership coaching.

Consumers are able to resolve costly and time-consuming errors and disputes with Marketplace health coverage and subsidies, enabled by Cognosante solutions.

American workers challenges’ are quickly addressed, including unemployment benefits and workplace safety issues, with our assistance.
Case Story
Press Release
Press Release
Military healthcare teams are creating safer patient outcomes through Cognosante’s leadership coaching.
Case Story
Consumers are able to resolve costly and time-consuming errors and disputes with Marketplace health coverage and subsidies, enabled by Cognosante solutions
Press Release
American workers challenges’ are quickly addressed, including unemployment benefits and workplace safety issues, with our assistance.
Press Release

Innovation Enables a Superior Customer Experience (CX)

The right people, technology, and expertise to meet unique needs and solve problems.
  • Customer service delivered based on the gold standard for quality, the Disney Institute.
  • Flexible, scalable, always-on teams acting in real time, around the globe.
  • Ongoing cloud-based CX innovation enabled by data-driven decision-making.
  • One integrated, person-centric contact center for all lines of support.
Connect people to services through exceptional CX. Our innovative solutions and human-focused approach create better outcomes.
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Success is Built on a Foundation of Third-Party Validation, Trust, and Security

Federal agencies trust Cognosante to help protect against cyber threats and reduce the risk of sensitive data exposure.

Cognosante
DevSecOps
Approach

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Building an Unclassified
Cloud-based IT Infrastructure to
Support a Critical Mission

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Cognosante delivers tailored, technology-forward solutions to empower deeper, more meaningful connections with the people we serve.

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