Keeping the Lights On: How Improved IT Service Management (ITSM) Helps Bonneville Power Administration Better Serve Customers

Keeping the Lights On: How Improved IT Service Management (ITSM) Helps Bonneville Power Administration Better Serve Customers Case Story Context A Federal Energy Supplier Ensures Clean Energy is Available to the Pacific Northwest Bonneville Power Administration (BPA), a self-funded, non-profit federal marketing administration within the U.S. Department of Energy, provides reliable, affordable, carbon-free hydropower to […]

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