Empowering VA’s Digital Modernization: Cloud Operations and Migration Services (COMS)

The Context The U.S. Department of Veterans Affairs (VA) has prioritized digital modernization to better serve its Veteran beneficiaries. The Cloud Operations and Migration Services (COMS) program enables the development and deployment of cloud applications across the agency and is a critical part of that modernization and transformation effort. Since 2018, Cognosante and the COMS […]

Cognosante’s Customer Experience Business Sector to Support CMS Enrollment Assistance Program for Medicaid Unwinding

Cognosante’s customer experience (CX) business sector, CognoConnected, has been awarded the Enrollment Assistance Program (EAP) for Medicaid Unwinding contract by the Centers for Medicare & Medicaid Services (CMS). The 19-month contract has an approximate value of $21 million. Cognosante will support the CMS Center for Consumer Information and Insurance Oversight (CCIIO) in ensuring continuity of […]