Putting People at the Heart of Customer Service

In recognition of National Customer Service Week, Cognosante President, James Gordon, shares his perspective on the vital role Cognosante‚Äôs Customer Experience (CX) teams play in transforming the way people connect and interact with vital services and programs. ‚Äď October 4-8 marks National Customer Service Week, when we celebrate the people who create meaningful customer experiences […]

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