Insights from the minds at Cognosante

Securing the Mission with a Foundation of Cybersecurity 

Security and privacy are the foundation of all our solutions – whether we’re securing sensitive information in the cloud, building contact center customer experiences, ensuring healthcare interoperability, or enabling operational readiness and resilience for those who serve. We enable our customers to meet or exceed Federal and state security requirements across domains and operating environments, […]

A Message from Michele Kang During AAPI Heritage Month

As an entrepreneur and now professional sports team owner, I can tell you that the values and discipline my parents and teachers instilled in me growing up in Korea have been the principal sources of my strength. They have guided me through a constantly changing and challenging business world, whether in technology, healthcare, or sports. […]

Redefining the Customer Experience in a Post-Pandemic World

The onset of COVID-19 significantly increased our dependence on technology and changed the way people expect to connect and interact with vital government services and programs. Establishing connections and engaging through a screen transformed the customer experience (CX) for most industries – particularly healthcare. As the leader of our CognoConnected business sector, Cognosante President James Gordon […]

Putting People at the Heart of Customer Service

In recognition of National Customer Service Week, Cognosante President, James Gordon, shares his perspective on the vital role Cognosante’s Customer Experience (CX) teams play in transforming the way people connect and interact with vital services and programs. – October 4-8 marks National Customer Service Week, when we celebrate the people who create meaningful customer experiences […]

Designing for the Future of Government with Cloud

The journey to modernize government through technology in order to provide better, customer focused services to the public is accelerating at a rapid pace due to solutions such as cloud. We’re proud to be a partner in our customers’ digital transformations in the cloud space and beyond. By leveraging cloud, government agencies benefit from a […]

Securing Sensitive Data and Systems in the Cloud

Security must be the foundation of any large government cloud project. Fortunately, today’s cloud-based environments are more secure than on-premises data centers. Agencies looking to benefit from cloud technology can do so with the confidence that sensitive data will be protected, in accordance with the highest Federal standards of security and privacy. The current challenge […]