Insights from the minds at Cognosante

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Automating case resolution in the Marketplace

CONTEXT As part of the Affordable Care Act, taxpayers who obtain insurance through healthcare.gov receive a 1095a tax form which explains their coverage and any premium tax credit they have received. It is then used to reconcile any coverage detail discrepancies reported by the consumer after receiving the form at tax time. A case must […]

Enabling increased access to care for Veterans

Context Cognosante contracted with a U.S. government department which has a goal of providing eligible Veterans with the care they need at the right time, at the right place, from the right provider, which in some cases is a local community care provider. To meet this goal, they offer referrals to community providers and decrease […]

Performing independent security assessments

Context To implement key provisions in the Affordable Care Act (ACA), Centers for Medicare and Medicaid Services (CMS) provides matching funds to state health agencies for major health information technology (IT) initiatives. State health agencies receiving Federal funding to implement their health IT solutions must adhere to security requirements specified by CMS in the Minimum […]

How Cognosante uses process improvement to make healthcare work better

At Cognosante, we work to provide our customers with transformative solutions. We constantly look for ways to deliver on our core mission: to improve the U.S. healthcare system through a fundamentally different approach to information technology and customer service. One way Cognosante achieves that goal is through a deep commitment to process improvement, a powerful […]

Cognosante’s Enrollment Assistance Program helps uninsured consumers navigate health insurance options

Kenneth Sarauer, a La Feria, Texas resident, walked into his local library distraught and depressed. Sarauer was suffering from stage 4 Lyme disease, gout, and high blood pressure, and had recently discovered that the nearest doctor in his new health insurance plan was 30 miles away—too far for someone battling serious medical conditions to drive. […]

The Cognosante Performance Center: a better way to deliver project management excellence

Cognosante has made a significant investment in project management excellence by establishing the Cognosante Performance Center, an innovative centralized unit for project and quality management dedicated to improving performance objectives for all our clients. The center maintains and monitors our elite quality and service delivery industry certifications and appraisals, including ISO 9001:2008 and CMMI maturity […]