ARLINGTON, Va.; April 15, 2024 – Accenture Federal Services has entered into an agreement to acquire Cognosante, a mission-driven provider of digital transformation and cloud modernization solutions for federal health, defense, intelligence, and civilian agencies. Read the official press release.
Health Equity in Reach: Expanding Healthcare Coverage with Personalized Customer Experience (CX) Solutions Case Story Context Helping People Enroll in Health Coverage The Centers for Medicare & Medicaid Services (CMS) administers a range of health insurance options, including Medicare, Medicaid, and the Federally Facilitated Marketplace created by the Affordable Care Act. Since 2013, as a […]
As a trusted program partner to federal health agencies since 2013, Cognosante delivers critical healthcare information to the public through outreach efforts and contact center solutions rooted in innovation. Together with our customers, we have helped people enroll in health coverage, resolved enrollment coverage disputes, and provided operational and program support for federal and state […]
Equal access to healthcare is fundamental to a healthy nation. For women serving in the military, health equity not only ensures individual health, it also maximizes operational readiness and performance. Dr. Faye Curran, Director of Military Health, Implementation Science, at Cognosante, has both professional and personal experience with advocating for women’s health through her work […]
Cognosante has been awarded a contract to provide TRICARE Marketing and Education Support Services (TMESS) to the Defense Health Agency. “We are delighted to continue our relationship with the Defense Health Agency,” says Philip Dietz, General Manager of Cognosante’s Military and Veteran Health Business Unit. “By helping active-duty service members, retirees, and their families make […]
Keeping the Lights On: How Improved IT Service Management (ITSM) Helps Bonneville Power Administration Better Serve Customers Case Story Context A Federal Energy Supplier Ensures Clean Energy is Available to the Pacific Northwest Bonneville Power Administration (BPA), a self-funded, non-profit federal marketing administration within the U.S. Department of Energy, provides reliable, affordable, carbon-free hydropower to […]