Vital Signs: Improving Veteran Health through an Integrated Medical Supply Chain

Case Story

Context

The Nationā€™s Largest Integrated Health System Needs a Modernized Supply Chain Platform

The Veterans Health Administration (VHA) supply chain supports the largest integrated health system in the country, as well as the nationā€™s most extensive telehealth system. VHA serves 9 million Veterans with over 300,000 clinical encounters daily from 1,200+ locations nationwide. Historically, VHA has utilized numerous disparate supply chain platforms to order, distribute, and manage its inventory of medical supplies and equipment.

The Challenge

An Integrated Platform Linking Multiple Systems Ensures Interoperability

VHA established the Health Enterprise & Logistics Management (HELM) program to guide the modernization of product lines across the VHA supply chain. The effort includes the evaluation of all viable supply chain platforms, the modernization of existing applications, and the future integration of those platforms into a single, data-driven, interoperable environment. To achieve its goals, the agency needed an interoperability platform that could intelligently link all VHA HELM systems and products to a single endpoint.

Supplies
restocked
5 times faster
Real time,
data-driven
decision-making
40% reduction
in overall
costs

Our Innovative Solution

A Holistic View of the Supply Chain is Possible Using DevSecOps

Working with our partners at VHA, the Cognosante team developed the VHA Logistics Integration Platform (VALIP). The innovative solution facilitates data interoperability between siloed legacy products, installed cloud applications, and anticipated future cloud and Software as a Service (SaaS)/Commercial Off the Shelf (COTS) products.

Driven by standardized application program interfaces (APIs), VALIP uses data streaming, message brokering services, machine learning, and business intelligence integration to form a holistic view of the entire VHA supply chain. Collectively the integration services provide a standardized and scalable approach to integrate diverse applications, services, and data sources ā€“ promoting interoperability, reusability, and overall agility.

The solution automates processes to rapidly create and update software in a securely hosted environment, creating a truly modern solution. This innovative platform design is also reusable and easily combined with other applications to create new functionality. The ā€œbuild once, use many times overā€ model allows the solution to be quickly applied to other highly complex systems.

By integrating systems and data from across the VHA healthcare system, VALIP streamlines processes, enables better collaboration, and empowers data-driven decision-making for improved Veteran healthcare.

Our Tangible Results

VHA Now Has a Foundation for Future Integrations

Since VALIP went live, the program has already yielded results:

  • Reduced restocking time for essential medical supplies from 5 days to 24 hours by applying automated data exchange and real-time analytics.
  • Estimated cost reduction by 40% thanks to automation and streamlined software updates.Ā 
  • Empowered users to make data-driven decisions and address supply shortages in real time using real-time analytics.

VHA will be able to provide thousands of clinicians with timely access to the resources they need, while reducing costs and enabling future systems integrations. Over time, the VALIP implementation will redefine the way VHA moves medical supplies and equipment throughout its supply chain, reduce delivery times as well as purchasing and processing expenses, and improve returns on previous IT initiatives.

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