About Cognosante

Our Story

Our Company

CEO Michele Kang founded Cognosante in 2008 above her garage with just one other employee to disrupt and challenge the status quo in the U.S. healthcare system. Leveraging a unique set of business, data, and technical expertise in a fundamentally different way, Cognosante has grown into a provider of innovative health and safety IT solutions, BPO solutions that leverage technology to achieve efficiency, and security and biometrics expertise that keeps Americans safe.

Cognosante is on a mission to transform our country’s health and human services systems. We are a technology company that helps public sector organizations modernize and optimize their customer experience programs, enterprise systems solutions, data integration efforts, data standards, and business process operations. Learn how we are making a difference in people’s lives today!

We deliver

Cognosante produces powerful results for our customers and the communities they serve.
Cognosante is a leading provider of health IT solutions, business process outsourcing services, and consulting. We provide our clients with meaningful insights, increased performance, and greater integration across programs, systems, and populations.

With deep expertise in areas including health insurance marketplaces, health data standards, and Medicaid enterprise systems, we apply an innovative, integrated approach to navigating the challenges of healthcare reform. Our experts solve the most complex problems with creativity, flexibility, and efficiency.

Our success is driven by our obsession with positive results: we simply do not let problems stand in our way. As a result, our relationships with clients and partners endure.

We believe

Success begins with giving back.
At Cognosante, we are on a mission to improve healthcare for Americans. Through meaningful collaboration with clients and partners, we overcome barriers daily to ensure more Americans have access to healthcare insurance. We also work tirelessly to improve the healthcare experience for consumers and providers alike in the midst of healthcare reform. We truly believe that we can work together to transform the healthcare system in the U.S.

This mission to transform healthcare now extends to solving critical issues for those among us who have sacrificed so much. Cognosante acquired Business Information Technology Solutions (BITS) in October 2016 to put industry-leading healthcare expertise to work on behalf of Veterans, a community facing complex healthcare needs and barriers. The union of Cognosante and BITS is designed to help the U.S. Department of Veterans Affairs (VA) become more efficient and responsive so that Veterans receive better, faster, and more personalized care—the quality healthcare they’ve earned and deserve.

We speak the language of health IT. We understand the challenges providers and payers face, and we care about the obstacles that beneficiaries have to overcome. It’s time to bring that expertise together for our Veterans.

We bring experience

Cognosante’s leadership provides expertise from every angle.

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Hear from our experts on the front lines

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Our expertise

We have three decades of experience and have worked with 48 states and the Federal government to develop, manage, and execute large, complex health information programs. Our multidisciplinary teams have considerable expertise in:

  • Medicaid
  • Medicare
  • Health information exchange (HIE)
  • Health insurance marketplaces
  • Health data standards and reconciliations
  • Modular system development and integration
  • Health data analytics
  • Business process outsourcing
  • Fraud, waste, and abuse

Our clients

Cognosante has supported mission-critical health and safety programs across the nation. We serve Federal and State healthcare and Defense agencies and offices, as well, including:

  • U.S. Department of Health and Human Services (HHS), Centers for Medicare and Medicaid Services (CMS), National Institutes of Health (NIH)
  • U.S. Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Veterans Benefits Administration (VBA)
  • U.S. Department of Defense (DoD), Army, Navy, Air Force, Defense Health Agency
  • U.S. Department of Labor
  • U.S. Department of Energy
  • U.S. Department of State
  • State Medicaid Offices and Health Agencies
Cognosante clients

How to work with us

Cognosante offers a number of contract vehicles to our government clients:

Federal Best In Class:

  • Alliant2
  • CIO-SP3 (pending)

Federal Schedules:

  • GSA IT 70 Federal Supply Schedule
  • GSA PSS Federal Supply Schedule

Agency-Specific Vehicles:

  • Centers for Medicare and Medicaid Services (CMS) Strategic Partners Acquisition Readiness Contract (SPARC) GWAC
  • VA Transformation Twenty-One Total Technology Next Generation (T4NG) IDIQ
  • Seaport NxG
  • US Army Information Technology Enterprise Solutions – 3 Services (ITES-3S)
  • Responsive Strategic Sourcing for Services (RS3)
  • Enhanced Solutions for Information Technology Enterprise (E-SITE)


  • Florida Department of Management Services, Division of State Purchasing
  • Maryland Department of Information Technology
  • Mississippi Department of Information Technology Services
  • Pennsylvania Department of General Services

Technology partners

Cognosante Partnerships

Cognosante has partnered with InterSystems to deliver next-generation Health Information Exchange (HIE) solutions that increase the measurable value of health interoperability, target specific use cases such as Medicaid delivery, strengthen the individual consumer’s participation in the HIE, improve decision support, and more. As healthcare transitions from Fee-for-Service to Managed Care, Cognosante leverages extensible, highly performant, and Best in KLAS HIE software to deliver targeted solutions that empower healthcare delivery, such as in the support of statewide Medicaid requirements.

Cognosante is a proud member of the AWS Partner Network and utilizes Amazon Web Services to deliver enterprise systems for internal capabilities, development flexibility, and for key customers such as the CMS. AWS enables us to deliver robust solutions with extreme flexibility, and we are continually growing our certified staff in support of this key partnership.

Cognosante is also a Microsoft Global Strategic Partner. We have delivered complex consumer engagement and health data solutions in the Microsoft technology stack in support of our largest customers. We have developed, secured, deployed, and now sustain large-scale systems that deliver mission-critical consumer engagement, healthcare data analysis, consumer outreach, provider outreach, and other complex health solutions.

Within 18 months of commencing a major cloud initiative at Cognosante, we migrated our entire internal and core IT services organization to Azure and Office365. This allows us to offer heterogeneous cloud solutions and deliver hybrid on premise/cloud solutions with advanced security architecture and the scalability that the Microsoft Cloud affords.

Cognosante wants to work with you

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