As Chief Information Officer (CIO), Douglas Neff is responsible for leading Cognosante’s corporate information systems, information technology (IT) service management, information security, data center, and compliance functions. Providing leadership and continuing to drive IT maturity, Doug ensures engaging support experiences for Cognosante customers, both internal and external. Doug brings a demonstrated history of delivering IT service results across business process transformation, IT governance, cybersecurity, customer relationship management, analytics, cloud engineering, IT channel sales, and e-learning.
Before joining Cognosante, Doug served as CIO at MicroStrategy, a leading platform provider of enterprise analytics and mobility, where he was responsible for driving all aspects of corporate IT, security, and compliance. Under his leadership, MicroStrategy migrated to a myriad of new cloud-based applications for email, voice, intranet, sales force automation, professional services automation, IT service management, applicant tracking, and human capital management. Following an agile approach, Doug built and staffed the MicroStrategy Intelligence Center to enable MicroStrategy to run its analytics and mobility operations on the latest releases of MicroStrategy software. Doug also led the MicroStrategy Cloud operations and worked closely with the MicroStrategy technology and consulting teams on product and service commercialization.
Prior to MicroStrategy, Doug spent more than a decade as CIO of ePlus, a top national technology reseller in Herndon, VA. At ePlus, Doug led initiatives for IT strategy, e-commerce, information security, applications, infrastructure, compliance, and risk management. Before joining ePlus, Doug held various director-level positions in IT, software development, customer service, and technical support at SkillSoft. He also held positions as Business Consulting Manager in enterprise resource planning at Arthur Andersen and Project Manager at Eastman Kodak Company.
Doug earned a Bachelor of Science in industrial engineering from Northwestern University, a Master of Business Administration in finance and strategy from University of Rochester’s Simon School of Business, and a graduate certificate in cybersecurity management from University of Virginia.