Built for Federal Missions: Improve the Citizen Experience with Enterprise Cloud Fax (ECFax)

Is there an alternative to manual faxing? There is now.

A modern, scalable solution that meets the FedRAMP security requirements for federal agencies is now available through the FedRAMP marketplace. Secure, cloud-hosted document submittal through Enterprise Cloud Fax (ECFax) gives agencies more control over their fax data transfer processes, while reducing administrative costs.

For agencies still managing slow, costly, manual, or semi-automated faxing processes or multiple electronic faxing solutions, ECFax:
  • Offers a unified, secure, cloud-based managed solution that benefits agencies, administrators and ultimately citizens,
  • Is built with a human-centered design approach that simplifies faxing, improves the user experience, provides secure data transfer for PHI/PII, and
  • Eliminates the need to manage multiple vendors and offers a 24/7 state-of-the-art faxing capability with 24/7 help desk support.

Customer Success Story:
U.S. Department of Veterans Affairs (VA)

Learn how VA is saving costs, simplifying processes, and securing data by using ECFax to support their mission—serving the nation’s veterans.

Recognized by industry, the ECFax program and VA customer received a FORUM IT Innovation Award and a GovCIO Media & Research Flywheel Health IT Innovation Champion Award.

Scalable, Transparent, and Secure

SCALABLE

Hosted on Amazon Web Services GovCloud, ECFax scales on-demand to hundreds of millions of pages per month through auto-scaling and elastic load balancing.

TRANSPARENT

Performance dashboards provide visibility into service usage and operational status, which allows for near real-time production metrics.

SECURE

ECFax and add on components have been tested to meet the most important security and quality assurance protocols for data protection—including FIPS 140-2 and PCI-DSS. 

Get ECFax via FedRAMP Marketplace

ECFax’s FedRAMP High authorization ensures the solution employs the highest level of security required for government use.

Eliminates need for multiple faxing support contracts
Administrative and technical cost benefits through cloud
Scalable and easy for additional agencies to use

Additional Benefits

ECFax Services was specifically developed for government agency use in the cloud. Additional benefits include:
  • Accessible via AWS GovCloud
  • Integrates with other applications via API
  • Supports IDP-initiated SSO for authentication
  • Section 508 Compliant
  • Standardization across multiple locations
Interested in the technical details?
Learn more about our ECFax Solution for government.

From the Experts in Government
Digital Transformation and Digital Cloud Fax

ECFax Services is offered through Cognosante and features the leading digital cloud fax platform from Consensus Cloud Solutions. Our team brings a decade of experience with complex government IT implementations, leveraging expertise in cloud, federal security requirements, and human-centered design to create a solution that maximizes value to our customers.

Together, we enable all government agencies to achieve economies of scale and improve operational workflows by eliminating paper-fax processing and the need for outdated fax machines and costly supplies.

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