Enterprise IT

Enterprise technology capabilities are foundational across most of our solutions. We design, develop, and deliver products that are robust functional, scalable, secure, and independently validated through a wide range of industry certifications and partnerships. Our custom approaches demonstrate high standards, deep technical expertise, and a systemic approach to quality. ​​We deliver modernized infrastructure through cloud strategies, application development, and business-process technology systems with repeatable, documented, and successful processes. By empowering our customers with cutting-edge integrations, we promote agility and cross-functionality.

Services

Cybersecurity

Service Desk

Identity Management

Business Process Automation and RPA

Cloud Computing

Application Services

Cognosante delivers a full suite of enterprise IT capabilities in support of holistic solution delivery. Our leading solutions include:

Cloud Computing
We deliver cloud services by leveraging our Cognosante Cloud Foundations™ framework, comprised of Cloud Governance, Cloud Operations, Cloud Migrations, Cloud Development, and Cloud Evolution. Our holistic approach is predicated on our experience with high scalability through supporting two of the largest Federal agencies in their cloud journeys. Our low-risk approach is scalable with an eye toward innovation, purposefully aligned with customer strategic goals and constraints. We work with our partners, Amazon, Google, and Microsoft to align our investments in cloud innovation with their roadmap, ensuring that we maximize our customers’ investment in cloud infrastructure.

Application Services
Our application solutions leverage modern web frameworks, mobile technology, traditional architectures, and modern serverless architectures. We develop, deploy, and sustain software using best Agile and SAFe® principles, ensuring efficient delivery of packaged solutions with predictable cadence and extremely high quality. Our solutions connect with commercial off-the-shelf platform implementations such as Salesforce, Microsoft Dynamics, Tableau, and InterSystems HealthShare, tailored for our customers’ unique and evolving requirements. Further, we develop solutions from the ground up, delivering human-centered design and mobile user experiences that are fully integrated across existing systems with maximum scalability, elasticity, flexibility, and security.

Enterprise Infrastructure
We successfully provide cost-efficient, reliable, scalable, user-friendly, and results-driven infrastructure services that directly enable our clients’ objectives. From data center management and network operations to certified service desk program implementation and support, we act as the public face for the IT departments of the U.S. Department of Energy, Department of Labor, Department of Commerce, Navy, and Air Force.

Cybersecurity
We are currently protecting the U.S. Army, Navy, Air Force, and the Intelligence community networks from cybersecurity threats, including insider threats, malicious software, viruses, advanced persistent threats from nation-states, as well as hackers and cybercriminals. We deploy network and cloud security, information assurance and security, enterprise application security, and secure coding experts around the world to use the latest tools for penetration testing, continuous network and application monitoring, analysis of millions of application, operating system, and network logs, and other advanced techniques. We provide compliance with security requirements, and follow National Institute of Standards and Technology, Defense Information Systems Agency, FedRAMP, and industry standards and best practices.

Service Desk
Our Cognosante Enterprise Centralized Service Desk (ECSD) is operated on a hospitality-based blended quality model—centered on building a quality service support culture that results in exceptional user experiences. The Cognosante ECSD provides 24/7/365 shared services for multiple customers as well as dedicated support services when needed. The ECSD uses the latest innovations within IT Service Management, focusing on ISO 20000-built and trained processes that ensure services are delivered to the customer with quality.

All service desk personnel have training from HDI, the Disney Institute, and ITIL, as well as any relevant special training based on our customer’s technology that we support.

Identity Management
We support several Federal customers in support of authentication and authorization to systems, as well as broader biometrics strategies. We gather, manage, administer, report, and continually enhance the role of biometrics and other identity markers for users of the systems we develop.

Business-Process Automation and Robotic Process Automation
Because we are so uniquely balanced between business process operations and modern technology innovation, we continually develop process automations to optimize program performance. Our blended and balanced experience ensures that we tailor solutions to specific business challenges in which we share our expertise with our customers. Automation enables us to focus on the most valuable activities in support of our customers, continually reduce unnecessary costs, deliver more efficiently for end users, and provide 100 percent consistency for activities where nuanced human judgement is not required. This approach to RPA complements our methodologies that are validated across external maturity models such as Capability Maturity Model Integration, ISO, and HITRUST, allowing us to deliver more value, continually improve our methodologies, and exceed customer SLA commitments.

 

Cognosante Awarded Department of Labor National Contact Center (NCC) Contract

FALLS CHURCH, VA – Cognosante has been awarded a single award, agency-wide Blanket Purchase Agreement (BPA) for the U.S. Department of Labor (DOL) for National Contact Center (NCC) services. Through this BPA, Cognosante will support the Department’s multi-channel NCC which currently services nine component DOL agencies. “By partnering with Cognosante, the Department of Labor has […]

Operationalizing the Interoperability Work of the DaVinci Project

Cognosante’s experts in standards development are helping advance the goals of interoperability by ensuring that all the connections are in place for data to get from place to place with the correct contextual understanding. Our technologists are looking to the future and thinking about how advances in things like machine learning can help us gain value from the mountain of data we receive. Our privacy experts are ensuring […]

Ensuring Patient Privacy in an Interoperable World

Interoperability requires a holistic approach. For the American health care system to reap the benefits of full health information exchange, solution providers must apply our expertise to every aspect of data transmission. Proven by our involvement with the Da Vinci Project, we are committed to infusing data protection into the development of data standards to ensure privacy concerns are assessed early and often. We also ensure that patients and organizations can trust that the data being shared […]

Advancing Beyond Connectivity in the Digital Age

Earlier this year, the Department of Health and Human Services (HHS) announced the release of two final rules to promote safe, secure access to patient health data. These rules implement key provisions of the 21st Century Cures Act. Specifically, they give individuals greater control over their healthcare data, promote the use of smartphone applications, and […]

Data Sharing to Improve Patient Experience

Achieving a fully interoperable healthcare system requires solving complex data challenges. As a founding member of the Da Vinci Project, Cognosante works with industry partners to build the foundation for smooth and safe movement of patient data throughout the healthcare system.   Currently, the Da Vinci Project team is working to enable prior authorization review and approval in […]

Cognosante Acquires IT Solutions Contractor Enterprise Information Services

FALLS CHURCH, Va., May 18, 2020 – Cognosante is pleased to announce its acquisition of Enterprise Information Services, LLC (EIS) of Vienna, VA. The acquisition of EIS is the latest accomplishment in Cognosante’s growth strategy continuing to expand its Federal market offering and strengthening its portfolio of contract vehicles. “EIS’ proven success in enterprise services, […]