Effective Medicaid Consumer Engagement: Thinking Outside the Box

Person-centered approach Many individuals enrolled in Medicaid also access services from other state human services agencies and community-based providers. Deploying a “whole person” approach for enrollees—supported by modern tools and one-to-one support—can increase beneficiary engagement while lowering a state’s overall costs and administrative burden. The Medicaid landscape is changing Since implementation of the Affordable Care […]